CFPB Settlement Details
Cash App has reached an agreement with the Consumer Financial Protection Bureau to resolve historical customer service and security issues.
The settlement addresses matters principally related to certain aspects of Cash App's historical customer service and security programs. These historical issues do not reflect the current Cash App experience.
We are dedicated to maintaining and enhancing industry-leading standards for customer service, security, and support.
What affected consumers need to know
The agreement includes compensation for certain affected Cash App consumers. If you're entitled to compensation, we'll contact you directly.
No need to file complaints or take action. We'll reach out with details.
Information will be updated as it becomes available.
This page will be updated with more information as it becomes available. Check back regularly for updates on the settlement process.
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Cash App MSC 210
1955 Broadway, Suite 600
Oakland, CA 94612